'World class system' aims to give seamless travel on M6 toll - The Bromsgrove Standard

'World class system' aims to give seamless travel on M6 toll

Bromsgrove Editorial 26th Feb, 2021   0

THE M6 toll is set to launch the first phase of a programme to bring in a ‘world class’ tolling system.

The multi-million pound project will see Midlands Expressway Ltd, which operates the M6 toll, install roadside Automatic Number Plate Recognition (ANPR) cameras to identify license plates to facilitate seamless, contactless travel on the road.

A new customer relationship management back office system and eCommerce systems will also be implemented, to ensure smooth and efficient operations and improved customer service for the 50,000 drivers who use the road each day.

The first wave of ANPR cameras will go live in April, initially as a pilot project for vans and trucks invited to take part in the trial, before being gradually introduced for use by all other road users.




The new technology will enhance M6 toll’s suite of ‘Savers’ products which have successfully attracted new trips since they were first introduced in 2018.

Spokesman Andy Cliffe said: “The investment in the new infrastructure will deliver a world class tolling system, enhancing the customer experience, improving further our strong record of journey time savings and reliability, and increasing the appeal of the road for new users.


“The new tolling system is part of the wider ‘Road Ahead’ digital transformation programme which will improve operational efficiencies and further focus the business on the needs of our customers and the businesses and communities we serve.”

For information on M6 toll pricing visit: https://www.m6toll.co.uk/

Recruitment

Find a career you'll love with our free career finder website

Printing

We can provide all of your printing needs at competitive rates

Podcasts

Now, every week, you can also listen to a roundup of Bromsgrove & Droitwich Standard Local News

Subscribe

Receive a weekly update to your inbox by signing up to our weekly newsletter