THE WAIT for fast-food lovers in Bromsgrove, Rubery and south Birmingham who have been missing McDonald’s is over after the Longbridge Drive-Thru reopened its doors this morning.
The restaurant is one of many now open for collection and delivery with new social distancing measures in place to help keep employees and customers safe.
Long queues were reported at the Wychbold one when that one reopened yesterday and at Redditch the daay before.
The company said with restaurant teams adjusting to new procedures to enable safe working and social distancing, things may take a little longer and high demand is anticipated.
McDonald’s and its franchisees have worked closely with local authorities and the police on the preparation. Drive Thru lanes may be closed if queues cause disruption at busier sites or put employees or customers at risk.
Among the changes the chain has brought in are social distancing in kitchens and service areas, perspex screens at Drive-Thru windows and protective equipment for employees.
There are also perspex screens and floor markings in specific areas of the restaurant and kitchen.
All McDonald’s employees will be asked to confirm they are fit and able to work and contactless thermometers will be used to take employee temperatures on arrival at work for every shift.
Delivery procedures and transactions will be contactless and the restaurants have smaller teams, offering a limited menu and operating reduced hours.
Encouraging capped spend for Drive-Thru and McDelivery at £25 per order, and customers are encouraged to pay by contactless payment methods,
For those visiting Drive-Thrus, customers can browse the menu, order and pay ahead using the My McDonald’s App
As employees and the business adapt to a new way of working, McDonald’s would like to thank customers for their continued support and patience.