A VETS practice which has been working hard to make its surgery more cat-friendly has scooped an award for the way it has been mindful to moggies, writes Oliver Savidge.
Clent Hills Vets, Kidderminster Road, Bromsgrove, has been awarded Gold Standard Accreditation by the ISFM (International Society of Feline Medicine) for the changes which were taken because cats can suffer stress and anxiety in clinical areas.
Changes to routines, the environment, strange smells and meeting new people can all exacerbate negative feelings among cats and being in areas used by dogs is known to particularly stimulate stressful feelings in felines.
The award was given to the practice after it introduced a specific cat-consultation room on a trial basis which was later made permanent.
The room has helped to ensure cats are free from hearing excessive noise from dogs in the normal waiting room, as well as shielding their from their smells.
Tactics introduced include toys and mobility steps and even a plug-in feline pheromone diffuser, which emits smells cats find positive.
And there is a cat-only clinic every Tuesday lunchtime where there is not a dog to be seen.
Top cat clinician Ivelin Kumanov, who is constantly on the look-out for ways the surgery can improve its services for the cats they see, said; “As a cat friendly accredited clinic we are committed to handling and treating cats with understanding, gentleness, and respect.
“Our aim is to make a visit to the vets the best experience it can be, which helps result in a higher quality of care.”
For more information on the cat-friendly Clent Hills Vets, call 01527 889810.