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By Tristan Harris Sunday 05 January 2014 Updated: 08/01 01:07
A RESIDENTIAL unit in Bromsgrove for people with long-term mental health problems has received a glowing report from inspectors from the Care Quality Commission (CQC).
Tudor Lodge was visited earlier this month for an unannounced routine inspection.
Personal care or treatment records were examined and the views of the staff and those who used the service were also sought.
Among the comments from those living there were that they were happy in the unit, the staff had a kind and caring approach, their individual needs were being met and they felt safe.
Standards were met on all of the five aspects considered by the CQC relating to users. These included respecting and involving people, care and welfare, safeguarding from abuse, requirements relating to workers and assessing and monitoring the quality of care.
Mark Dickens is the adult mental health lead for the Worcestershire Health and Care NHS Trust, which runs the unit.
He said: “We are very pleased with the outcome of this inspection and feel it highlights the hard work that is put in to ensure those using services at Tudor Lodge receive the very best care.
“This also shows consistency within our mental health inpatient services as it comes off the back of five of our wards receiving Royal College of Psychiatrists accreditations, four of them accredited as 'excellent'."
For more information, visit http://www.hacw.nhs.uk/
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