By Tristan Harris Wednesday 16 October 2013 Updated: 17/10 15:17
A BROMSGROVE rail commuter has hit out at London Midland after his train from Birmingham to the town was delayed because it took a conductor 30 minutes to get from Snow Hill Station to New Street - in a taxi.
David Moses contacted The Standard after the incident which happened last Tuesday (October 6) at 6pm when the Second City wouild have grid-locked with rush hour traffic.
Online mapping websites estimate the journey takes 1.5 miles by road, equating to five minutes driving time, but that does not take traffic conditions into account.
The site also shows the distance to walk, using the pedestrianised route through Birmingham City Centre. That is just 0.4miles long and takes an estimated eight minutes, along Temple Street, Corporation Street and Stephenson Street.
Mr Moses said he could not believe it as it would have been a lot quicker for the conductor to walk.
But a London Midland spokesperson defended the scheme
She said: "Generally the taxis are a more cost-effective way of getting conductors from A to B.
"It was unfortunate on this occasion that the taxi was delayed."
She added it generally worked quite well and was a better option than cancelling trains.
"If we didn't do that, more trains would be delayed," she added.
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