Angry drivers warn about Bromsgrove car park charges

By Tristan Harris Friday 22 February 2013 Updated: 22/02 00:07

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Buy photos » Motorists have complained about the new parking policy. Picture by Carl Jackson.

ANGRY drivers who have been hit by £100 charges for parking in a Bromsgrove car park have contacted The Standard in a bid to warn others and prevent them suffering the same fate.

Several got in touch with us on Wednesday (February 20) about the car park, which serves the Co-op and YMCA shops on Birmingham Road, opposite Bromsgrove Sporting FC.

The drivers claimed the signage on the site was not clear and gave the impression motorists could park there for a maximum of two hours.

And they said the signs, that have been there since February 9, contained smaller print which stated drivers would be liable for a £100 fine if they walked away from the site.

John Parkes said he was outraged when he received a parking charge on Wednesday as he had been using the car park for years and it had never happened before.

“Some people, especially the elderly, will go to the Co-op and then pop across to the doctor’s or to get their prescriptions from the pharmacy and won’t be aware of these charges.

“I want to make sure that people know this is happening so they can avoid having to pay these steep and ridiculous charges.

“If the car park owner was going to change the policy on charging people, there should have been more warning prior to it coming into force.”

Another angry motorist who received a charge was Colin Hunt.

He said: “The way it is presented, you think you have two hours to park there. It lulls you into a false sense of security.”

A spokesperson for The Co-operative Food said the company did not own or manage the car park at the Birmingham Road store.

“However, we aware of concerns from customers regarding the amended parking restrictions and we will raise them with the operator of the car park.”

Both UKPC (UK Parking Control) which is operating on the site and the owner of the car park Capita Symonds declined to comment on the claims.

Head of Worcestershire Regulatory Services, Steve Jorden, said: “Where a properly-accredited parking company is operating on private land and within the laws and regulations, including by providing clear and unambiguous signage and information on how to appeal against a ticket, then parking on that land is a civil contractual matter between the landowner and the person parking.

“If consumers believe they have been treated unfairly they should first of all appeal to the parking operator directly.

“If this appeal is rejected, consumers can appeal further to POPLA (Parking on Private Land Appeals) on 0845 207 7700.”

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