Plea from ambulance service over emergency call-outs

By Harriet Ernstsons Tuesday 27 November 2012 Updated: 28/11 00:13

AMBULANCE bosses have issued a plea to residents only to call on their services in an emergency situation.

Each year, the amount of 999 calls made rises significantly when the weather gets colder but only ten per cent of the calls received by West Midlands Ambulance Service are for life-threatening conditions.

Barry Thurston, director of service delivery, said fewer than two thirds of people seen by ambulance staff ended up being taken to hospital, with almost a third treated at the scene and six per cent not needing an ambulance at all. Instead they are given advice by an experienced paramedic or recommended to seek help from another source such as a GP or minor injuries unit.

"If residents dial 999 for a problem which is not a genuine emergency, then they could be delaying our ambulances and rapid response vehicles getting to someone who is suffering from a life-threatening condition.

"Ultimately, making a call about a less serious condition could put someone else's life at risk. That is why we are asking if you are a life saver or a time waster."

Emergency services should always be called in a genuine emergency such as choking, chest pain, difficulty breathing, serious blood loss, stroke or unconsciousness.

Visit www.wmas.nhs.uk or log on to the service's Facebook and Twitter sites for more information about how to access appropriate medical help.

Regional news »


Redditch Standard
Alex worker desperate to help family in Nepal

A LOCAL man is desperately trying to raise funds to ...

Stratford Observer
Stratford District Council Elections 2015

<b>STRATFORD District Council is preparing to stage its biggest ever ...

Worcester Observer

Visit the Worcester Observer website for the latest.

Evesham Observer
Family takes on mud to get Ben on the move

KIND-HEARTED fund-raisers have arranged a mud run and cycle challenge ...